Important Announcement: The cPanel prices have been revised, and the new pricing will take effect from January 1, 2025.
Please visit the cPanel Price Details for more information.

How to add a spam filter?

To add a new spam filter :

Spam filters identify and sort or delete unsolicited email, commonly known as spam. You can also use this interface to configure your whitelist and blacklist settings as per your requirement.

Process New Emails and Mark them as Spam :

Set this toggle to enabled to identify potential spam.
Apache SpamAssassin examines every message and calculates a spam score.
This calculated spam score helps determine the likelihood that a message contains spam.

Move New Spam to a Separate Folder (Spam Box):

Set this toggle to enabled to configure the Exim service to create a spam folder the next time that you receive spam mail.
Spam Box sends any message with a calculated spam score that exceeds the spam threshold score to this folder.

Automatically Delete New Spam (Auto-Delete):

Set this toggle to enabled to automatically delete messages that meet or exceed the Auto-Delete Threshold Score value.

Additional settings :

Whitelist (Emails Always Allowed) :

Whitelists allow you to receive email from an email address that Apache SpamAssassin falsely marks as spam.

Click Edit Spam Whitelist Settings to configure the Spam Filters whitelist settings. The system directs you to the Whitelist interface.

To add an email address to the whitelist, perform the following steps:

1. Click Add A New “whitelist_from” Item to add an email address.
2. Enter the email address in the whitelist_from text box.
3. Click the cancel icon (Cancel) to remove a whitelist_from entry.
4. Click Update Whitelist (whitelist_from) to save your changes.


Blacklist (Emails Never Allowed) :

Blacklists allow you to mark emails that Apache SpamAssassin falsely marks as non-spam as spam mail.

Click Edit Spam Blacklist Settings to configure the Spam Filters blacklist settings. The system directs you to the Blacklist interface.

To add an email address to the blacklist, perform the following steps:

1. Click Add A New “blacklist_from” Item to add an email address.
2. Enter the email address in the blacklist_from text box.
3. Click the cancel icon (Cancel) to remove a blacklist_from entry.
4. Click Update Blacklist (blacklist_from) to save your changes.


Was this article helpful?

mood_bad Dislike 0
mood Like 0
visibility Views: 2274